One of the most important features of the NexaPortal Health Tourism System is its ability to offer advanced management and configuration based on both languages and user roles. This is essential for businesses operating in global markets, especially in the health tourism sector, where customized services and multilingual support are crucial.

Advanced Language-Based Management #

In NexaPortal, adding different languages to the system is simple, and every section of the platform can be configured and managed based on language. One of the key benefits is the ability to assign different roles and responsibilities to users based on the language of the request. For instance, customer requests in specific languages can be automatically assigned to team members who are fluent in that language.

Key features include:

• Customizable roles based on language, allowing tasks related to each language to be assigned to the relevant team members.
• Language-based filtering for customer requests, tasks, patient records, and other elements, enabling efficient management of multilingual operations.
• Multilingual content creation and page design, allowing separate content for different languages, which significantly enhances SEO performance for each language.
• User-specific content: Users can be given access to view and edit different content on the website depending on their selected language, improving user experience and engagement.

Advanced Role-Based Management #

In addition to language-based management, NexaPortal also supports role-based configurations for different sections of the system. Custom roles can be created and access permissions can be set to automate task assignment to the appropriate individuals or teams.

Key features include:

• Define various roles for each clinic or hospital, allowing patient requests to be assigned and distributed to individuals and roles based on the services provided by that clinic or hospital. 
• Role-based filtering for customer requests, tasks, and patient records, providing a clear overview of tasks and responsibilities within the system.
• Online status management: Each role can indicate whether they are online or offline, allowing the system to automatically reassign tasks to the next available team member if necessary.

The system also supports automatic task assignment for specific roles. Each role can indicate their online or offline status within the system. If a role is offline when a task needs to be assigned, the system will automatically delegate the task to the next available person linked to that role.